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Type:
Bug
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Status: Done (View Workflow)
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Priority:
High
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Resolution: Fixed
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Affects Version/s: 3.0.0
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Fix Version/s: 3.0.1
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Labels:None
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Sprint:PC Sprint 11 - Bug fix 3.0.1
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Critical Points:0
Sometimes the description of a request type (within a service desk) would not be imported correctly.
Another error might happen when updating request types that would be reported as:
UPDATE Request type XXXXXXX "groups" from "[YYYY]" to "[ZZZZZZZ]", Modifies Existing Object: true
ERROR Message: com.atlassian.servicedesk.internal.api.requesttype.group.PartialRequestTypeGroup cannot be cast to com.atlassian.servicedesk.api.requesttype.RequestTypeGroup
java.lang.ClassCastException: com.atlassian.servicedesk.internal.api.requesttype.group.PartialRequestTypeGroup cannot be cast to com.atlassian.servicedesk.api.requesttype.RequestTypeGroup
at com.atlassian.servicedesk.internal.requesttype.group.RequestTypeGroupManagerImpl.associateGroupsToRequestType(RequestTypeGroupManagerImpl.java:271)
