Uploaded image for project: 'Project Configurator - Development'
  1. Project Configurator - Development
  2. PCDEV-1156

JSD request types are not updated correctly

    XMLWordPrintableJSON

    Details

    • Type: Bug
    • Status: Done
    • Priority: High
    • Resolution: Fixed
    • Affects Version/s: 3.0.0
    • Fix Version/s: 3.0.1
    • Labels:
      None
    • Sprint:
      PC Sprint 11 - Bug fix 3.0.1
    • Critical Points:
      0

      Description

      Sometimes the description of a request type (within a service desk) would not be imported correctly.

      Another error might happen when updating request types that would be reported as:

                      UPDATE Request type XXXXXXX "groups" from "[YYYY]" to "[ZZZZZZZ]", Modifies Existing Object: true
                          ERROR Message: com.atlassian.servicedesk.internal.api.requesttype.group.PartialRequestTypeGroup cannot be cast to com.atlassian.servicedesk.api.requesttype.RequestTypeGroup    
                              java.lang.ClassCastException: com.atlassian.servicedesk.internal.api.requesttype.group.PartialRequestTypeGroup cannot be cast to com.atlassian.servicedesk.api.requesttype.RequestTypeGroup
                              	at com.atlassian.servicedesk.internal.requesttype.group.RequestTypeGroupManagerImpl.associateGroupsToRequestType(RequestTypeGroupManagerImpl.java:271)
      

        Attachments

          Activity

            People

            Assignee:
            pmaranon Pepe Maranon Mora
            Reporter:
            pmaranon Pepe Maranon Mora
            Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: