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  1. Project Configurator - Development
  2. PCDEV-789

Smashing custom Request Type icons in configuration imports

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    Details

    • Type: Bug
    • Status: Done (View Workflow)
    • Priority: High
    • Resolution: Fixed
    • Affects Version/s: 2.3.7-J7
    • Fix Version/s: 2.3.8-J7
    • Labels:
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    • Critical Points:
      0

      Description

      Since custom Request Type icons are not currently supported, PC exports them as the first default icon.

      This means that importing this configuration in an instance which has the same Service Desk and custom request type icons, these will be replaced with the default one.

      With this change, if a request type had a custom icon at the source, its icon will not be changed in the importing instance.

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          causes

          Bug - A problem which impairs or prevents the functions of the product. PCDEV-791 Null pointer exception related to import of Request Type icons

          • High - Serious problem that could block progress.
          • Done

            Structure

              Activity

                People

                Assignee:
                jrojo Jose Rojo [X] (Inactive)
                Reporter:
                jrojo Jose Rojo [X] (Inactive)
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                  Dates

                  Created:
                  Updated:
                  Resolved:

                    Structure Helper Panel