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Type:
Bug
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Status: Done (View Workflow)
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Priority:
High
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Resolution: Fixed
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Affects Version/s: 2.3.7-J7
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Fix Version/s: 2.3.8-J7
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Labels:None
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Critical Points:0
Since custom Request Type icons are not currently supported, PC exports them as the first default icon.
This means that importing this configuration in an instance which has the same Service Desk and custom request type icons, these will be replaced with the default one.
With this change, if a request type had a custom icon at the source, its icon will not be changed in the importing instance.
- causes
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PCDEV-791 Null pointer exception related to import of Request Type icons
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- Done
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