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  1. Project Configurator - Development
  2. PCDEV-832

Service Desk Show Transition to Customer Workflow option breaks the export.

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Details

    • Bug
    • Status: Done
    • High
    • Resolution: Fixed
    • 2.3.9-J7, 2.4.1-J7
    • 2.4.2-J7
    • None
    • 0

    Description

      When a workflow contains a transition which has the 'Show transition to customer'  checkbox from service desk checked and clears the resolution value then service desks add a transition property to set the resolution to -1.

      This causes Project Configurator to throw an error upon export as it cannot find a resolution with the ID of -1, however this case should be handled correctly.

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            prequenalama Pascual Requena Lama [X] (Inactive)
            kwalker Kristian Walker
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            Dates

              Created:
              Updated:
              Resolved: