[SRJIRA-2090] "View server log file" fails for JIRA Data Center - Product Support

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Type: Bug
Status: Done
Priority: High
Resolution: Fixed
Affects Version/s: 4.3.12
Fix Version/s: 4.1.3.23, 4.3.15
Component/s: Built-in Scripts
Labels:
- data-center

Sprint:
Sprint 27 - Ends Nov 18
Critical Points:
1

Description

"View server log file" is using JIRA Shared Home as the root for the log file path. Logs exist locally on each node under JIRA Local Home.

Our configuration
JIRA Local Home = /cust/data/jira623
JIRA Shared Home = /cust/data/nfs_share/jira_home

Assertion failed: 

assert logfile.exists() && logfile.canRead() /* can't find log file - at the moment this doesn't support non-standard locations */
       |       |        |
       |       false    false
       /cust/data/nfs_share/jira_home/log/atlassian-jira.log

	at com.onresolve.scriptrunner.canned.common.admin.LogFileViewer.doScript(LogFileViewer.groovy:121)

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Assignee:: Adam Markham

Reporter:: Thanos Batagiannis

Votes:: 0 Vote for this issue

Watchers:: 3 Start watching this issue

Dates

Created:: 03/Nov/16 3:41 PM

Updated:: 19/Dec/16 3:04 PM

Resolved:: 12/Dec/16 1:54 PM