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  1. SR for Jira - Development
  2. SRJIRA-2132

Filter by JIRA Service Desk comment visibility using lastComment and commented JQL functions

    Details

    • Type: Change
    • Status: Done
    • Priority: Major
    • Resolution: Done
    • Affects Version/s: 4.3.15
    • Fix Version/s: 5.4.27
    • Component/s: JQL Functions
    • Labels:
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    • Critical Points:
      0

      Description

      The commented and lastCommented JQL functions support predicates like roleLevel and groupLevel to determine whether a comment was restricted using JIRA's out-of-the-box features for restricting access to a comment.

      However, JIRA Service Desk uses its own entity property, sd.public.comment, to determine whether a comment is internal or external. See https://answers.atlassian.com/questions/14212548/answers/14212563 and SRJIRA-2009 for some examples of accessing this property.

      It would be helpful if commented and lastCommented supported the visibility property in their query syntax. There would need to be a check for whether JIRA service Desk was installed, among other things.

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              Assignee:
              jdavis Jenna Davis
              Reporter:
              jcarter Jonny Carter
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