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  1. SR for Jira - Development
  2. SRJIRA-2319

As an Administrator, I need the Send Customer Email script to automatically send emails to Approvers and members of Organizations to keep everyone informed of activities in ServiceDesk

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    Details

    • Type: Story
    • Status: Done
    • Priority: High
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 5.3.0
    • Component/s: None
    • Environment:

      Service Desk

    • Sprint:
      Sprint 31 - Ends July 11, Sprint 31 - Ends July 25, Sprint 31 - Ends Aug 7, Sprint 32 - Ends Aug 21, Sprint 32 - Ends Sept 4, Sprint 33 - Ends Sept 18, Sprint 34 - Ends Sept 25, Sprint 35 - Ends Oct 10
    • Epic Link:
    • Critical Points:
      0

      Description

      Add members of Organisations and Approvers among the available issue fields where an email can be sent to, using the built in Send Custom Email post function / listener.

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            Assignee:
            tbatagiannis Thanos Batagiannis
            Reporter:
            tbatagiannis Thanos Batagiannis
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              Dates

              Created:
              Updated:
              Resolved: