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  1. SR for Jira - Development
  2. SRJIRA-2683

ScriptRunner issues with Service Desk versions < 3.5.2

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Details

    • Bug
    • Status: Done
    • High
    • Resolution: Fixed
    • 5.3.0, 5.3.1
    • 5.3.6
    • None
    • None
    • 1.1

    Description

      Issue 

      ScriptRunner breaks ServiceDesk versions < 3.5.2

      In your browser's console you will notice an error 

      Uncaught Error: jira/featureflags/feature-manager missing wrm/data
    at s (batch.js?atlassian.aui.raphael.disabled=true&amp;locale=en-US:1094)
    at o (batch.js?atlassian.aui.raphael.disabled=true&amp;locale=en-US:1094)
    at c (batch.js?atlassian.aui.raphael.disabled=true&amp;locale=en-US:1094)
    at window.require (batch.js?atlassian.aui.raphael.disabled=true&amp;locale=en-US:1156)
    at Object.&lt;anonymous&gt; (batch.js?atlassian.aui.raphael.disabled=true&amp;locale=en-US:2987)
    at t (batch.js?atlassian.aui.raphael.disabled=true&amp;locale=en-US:2978)
    at Object.&lt;anonymous&gt; (batch.js?atlassian.aui.raphael.disabled=true&amp;locale=en-US:2988)
    at t (batch.js?atlassian.aui.raphael.disabled=true&amp;locale=en-US:2978)
    at Object.&lt;anonymous&gt; (batch.js?atlassian.aui.raphael.disabled=true&amp;locale=en-US:2987)
    at t (batch.js?atlassian.aui.raphael.disabled=true&amp;locale=en-US:2978)

      The workaround

      Is to disable the following modules:

      fragment-resource

      client-common-resource

      This means that you will not be able to use Behaviours for Service Desk and Fragments. 

       

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            jechlin Jamie Echlin
            tbatagiannis Thanos Batagiannis
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            Dates

              Created:
              Updated:
              Resolved: