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  1. SR for Jira - Development
  2. SRJIRA-2721

More clarification in the UI/docs about the one-behaviour-per-field rule

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    Details

    • Type: Bug
    • Status: Done
    • Priority: High
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 5.3.9
    • Component/s: Behaviours
    • Labels:
      None
    • Critical Points:
      0.7

      Description

      While we do mention it as a limitation of behaviours, the fact that you cannot reliably have multiple behaviours on a single field is not prominently documented or flagged up in the UI. This, in combination with a lack of validation that a user has not tried to put more than one behaviour on a field, can lead to customers inadvertently using behaviours in the wrong way without any obvious indication that they have done so.

      The documentation could also possibly stand to be clearer on what counts as 'a single field': at the moment it wouldn't be unreasonable to imagine that having multiple behaviours was OK as long as the mappings were different, or that a more 'specific' mapping (e.g. that specified a particular project and issue type) would supersedeĀ a more 'general' one (e.g. that applied to all projects and issue types) wherever both mappings applied.

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            Assignee:
            amarkham Adam Markham
            Reporter:
            jchoules Joanna Choules
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              Created:
              Updated:
              Resolved: