Affects Version/s: 5.4.12
Fix Version/s: 5.4.38
Sprint:Sprint 40, Sprint 41, Sprint 42, Sprint 43
- Ensure you have a service desk project created.
- Add a single user picker field to one of the screens for the project, and then add it to one of the request types.
- Set up a Behaviour to make the field read-only.
- Go to the service desk project's customer portal and create/edit a ticket of the appropriate request type.
Expected behaviour: The user picker field is present on the screen with its value (if any) visible, but cannot be edited.
Actual behaviour: The field is present insofar as its label is visible, but the input element itself (and hence any value it might contain) is not visible.