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  1. SR for Jira - Development
  2. SRJIRA-3263

Template Comment resources are not correctly enabled by default due to the previously installed Template Comments plugin

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    Details

    • Type: Bug
    • Status: Done
    • Priority: Minor
    • Resolution: Won't Fix
    • Affects Version/s: 5.4.48
    • Fix Version/s: None
    • Component/s: Built-in Scripts
    • Labels:
      None
    • Critical Points:
      0

      Description

      The problem

      There is a known issue that the resources are not correctly enabled if instance had previously installed the Template Comments plugin. 

      Workaround

      Go to Built-in Scripts -> Service Desk template comments, then click Disable, then Enable.

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            Assignee:
            Unassigned Unassigned
            Reporter:
            aserrano Andre Dario Moreira Serrano
            Votes:
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            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: