[SRJIRA-3263] Template Comment resources are not correctly enabled by default due to the previously installed Template Comments plugin - Product Support

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Details

Type: Bug
Status: Done
Priority: Minor
Resolution: Won't Fix
Affects Version/s: 5.4.48
Fix Version/s: None
Component/s: Built-in Scripts
Labels:
None

Critical Points:
0

Description

The problem

There is a known issue that the resources are not correctly enabled if instance had previously installed the Template Comments plugin.

Workaround

Go to Built-in Scripts -> Service Desk template comments, then click Disable, then Enable.

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Assignee:: Unassigned

Reporter:: Andre Serrano

Votes:: 1 Vote for this issue

Watchers:: 4 Start watching this issue

Dates

Created:: 24/Jan/19 11:46 AM

Updated:: 16/Oct/20 1:13 PM

Resolved:: 16/Oct/20 1:13 PM