Setup Automation rules with 'SLA time remaining' in a WHEN statement
Steps to repro:
- Make a change to an SLA rule in JSD.
- Use the Bulk Copy SLA Configuration to copy new SLA to another project
- Go to Automations for the project SLA was copied to
- Automation rules are broken (There is a problem with 'SLA time remaining' in a WHEN statement: metric not found
Try editing the rule or go to Manage Apps and ensure necessary automation modules are enabled.)
Going into the Automation and editing and fixing resolves this manually.