Details
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Bug
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Status: Done
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High
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Resolution: Done
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5.6.7, 5.6.7.1-jira8
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None
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None
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Sprint 66
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12.9
Description
Steps to Reproduce
- Create a project and enter some custom fields
- Next, open the workflow for the project and create a ScriptRunner Post Function for example for the In Progress transition
- Select the Create Sub-Task Option
- No need to include any code. For the Fields to copy select All and Update it.
- Create a new ticket and give some sample values.
- Try to update the ticket from To Do to In Progress
Current Behaviour
An exception is thrown as shown below:-
***************************************************************************** 2019-11-18 18:01:39,712 http-nio-9191-exec-7 ERROR admin 1081x1380x1 w8lk7o 192.168.0.160 /secure/WorkflowUIDispatcher.jspa [c.o.s.jira.workflow.AbstractScriptWorkflowFunction] Script function failed on issue: POST-1, actionId: 21, file: null java.lang.NoClassDefFoundError: com/atlassian/servicedesk/api/ServiceDeskServiceException at com.onresolve.scriptrunner.canned.jira.utils.AbstractCloneIssue.execute(AbstractCloneIssue.groovy:191) at com.onresolve.scriptrunner.canned.jira.workflow.postfunctions.CreateSubTask.super$4$execute(CreateSubTask.groovy) at com.onresolve.scriptrunner.canned.jira.workflow.postfunctions.CreateSubTask.execute(CreateSubTask.groovy:141) at com.onresolve.scriptrunner.canned.jira.workflow.postfunctions.CreateSubTask$execute.callCurrent(Unknown Source) at com.onresolve.scriptrunner.canned.jira.workflow.AbstractWorkflowCannedScript.execute(AbstractWorkflowCannedScript.groovy:17) at com.onresolve.scriptrunner.canned.jira.workflow.AbstractWorkflowCannedScript$execute$0.call(Unknown Source) at com.onresolve.scriptrunner.jira.workflow.AbstractScriptWorkflowFunction$_run_closure1.doCall(AbstractScriptWorkflowFunction.groovy:93) at com.onresolve.scriptrunner.jira.workflow.AbstractScriptWorkflowFunction$_run_closure1.doCall(AbstractScriptWorkflowFunction.groovy) at com.onresolve.scriptrunner.runner.diag.DiagnosticsManagerImpl$DiagnosticsExecutionHandlerImpl.execute(DiagnosticsManagerImpl.groovy:325) at com.onresolve.scriptrunner.runner.diag.DiagnosticsExecutionHandler$execute$3.call(Unknown Source) at com.onresolve.scriptrunner.jira.workflow.AbstractScriptWorkflowFunction.run(AbstractScriptWorkflowFunction.groovy:86) Caused by: java.lang.ClassNotFoundException: com.atlassian.servicedesk.api.ServiceDeskServiceException not found by com.onresolve.jira.groovy.groovyrunner [188] at org.apache.felix.framework.BundleWiringImpl.findClassOrResourceByDelegation(BundleWiringImpl.java:1639) at org.apache.felix.framework.BundleWiringImpl.access$200(BundleWiringImpl.java:80) at org.apache.felix.framework.BundleWiringImpl$BundleClassLoader.loadClass(BundleWiringImpl.java:2053) ... 11 more
Expected Behaviour
The a sub task is created and the fields configured should be copied.
For further info, attached is a print screen of the Error message
Update
This bug only shows on Servers that:
- do NOT have Service Desk installed
- Running a newer version of Jira
- And it only appears to happen on the "Create Sub-Task" and "Clones an issue, and links" Post functions after they have been edited at least once.
So a new post function will work but once you edit it and then publish the new workflow you start getting the stack trace errors shown above
Attachments
Issue Links
- is related to
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- Done
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