Details
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Bug
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Status: Done
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Critical
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Resolution: Done
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5.6.7
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None
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None
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SR4J Sprint 71
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7.1
Description
There are customers who have encountered this error message:-
/rest/scriptrunner/behaviours/latest/validators.json [c.a.p.r.c.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: null value in entry: behaviourId=null java.lang.NullPointerException: null value in entry: behaviourId=null at com.google.common.collect.CollectPreconditions.checkEntryNotNull(CollectPreconditions.java:33) at com.google.common.collect.RegularImmutableMap.<init>(RegularImmutableMap.java:88) at com.google.common.collect.ImmutableMap.copyOf(ImmutableMap.java:294) at com.segment.analytics.messages.ImmutableMap.copyOf(ImmutableMap.java:25) at com.segment.analytics.messages.TrackMessage$Builder.properties(TrackMessage.java:67) at com.adaptavist.analytic.dispatcher.SegmentAnalyticDispatcher.track(SegmentAnalyticDispatcher.java:201) at com.adaptavist.analytic.dispatcher.SegmentAnalyticDispatcher.dispatch(SegmentAnalyticDispatcher.java:158) at com.adaptavist.analytic.service.DefaultAnalyticService.track(DefaultAnalyticService.java:177) at com.adaptavist.analytic.service.AnalyticService$track.call(Unknown Source) at com.onresolve.scriptrunner.analytics.tracking.TrackingServiceImpl.trackEvent(TrackingServiceImpl.groovy:44) ... 2 filtered
Once this error message is thrown, the customer's behaviour functions fail to work.
Only once the Anonymous Analytics feature is disabled, does the error stop.