Uploaded image for project: 'SR for Jira - Development'
  1. SR for Jira - Development
  2. SRJIRA-5905

Listener - Send a Custom Email's "${getWorkflowButtons.call()}" method snippet doesn't show Transition button in email notification of issue created from mail handler

    XMLWordPrintableJSON

Details

    • Bug
    • Status: To Do
    • Low
    • Resolution: Unresolved
    • 6.48.0
    • None
    • Script Listeners
    • None
    • 2.1

    Description

      When using the Listener - Send a Custom Email, the "${getWorkflowButtons.call()}" method snippet wouldn't show the Transition button in email notification of issue created from mail handler.

      Steps to Reproduce

      1. Ensure Incoming Mail, Outgoing Mail and Mail Handler are set up in the Jira instance
      2. Create a Listener - Send a Custom Email:
        • Events: Issue Created
        • Email template: ${getWorkflowButtons.call()}
        • Email format: HTML
      3. Send an email to the Jira Mail Handler
      4. Confirm that the Issue from the Mail Handler gets created in Jira
      5. Check the notification sent out by the Listener - Send a Custom Email

      Expected Behaviour

      The mail notification would include the Transition buttons as per set in the Email Template

      Actual Behaviour

      The mail notification would not include the Transition buttons as per set in the Email Template
      This doesn't affect Issues created directly in Jira

      Attachments

        Activity

          People

            Unassigned Unassigned
            imazuki Irfan Mazuki
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

              Created:
              Updated: